Effect of the Holidays on Call to the National Domestic Violence Hotline: Comparing Average Call Volume to Holiday Volume

Updated annually since 2004, these documents outline key information on the number of calls received by the National Domestic Violence Hotline (NDVH) during the holiday season. The NDVH call data reflects individuals reaching out on a toll-free helpline for assistance, and includes victims, friends and family, and less frequently, offenders. A comparison of average call volume to holiday call volume indicates that that the number of calls actually decreases during the holidays, including on New Year’s Eve and New Year’s Day.